Emory Healthcare Named Most Trusted Healthcare System Brand | Emory University

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Emory Healthcare has been named one of the 10 Most Trusted Healthcare Brands in the United States and the Only Healthcare System in Georgia by the American Hospital Association (AHA) and the Society for Health Care Strategy & Market Development (SHSMD) of the AHA.

Emory Healthcare was ranked nationally in the Top 10 Most Trusted Brands in Healthcare, following a survey conducted by Monigle of over 30,000 respondents / consumers who were decision makers in health care in their household. All respondents had received medical care in the past two years and had health insurance (70% private insurance, 30% government insurance, excluding Medicaid).

Other health systems in the top 10 list include: Johns Hopkins Medicine in Baltimore, MD; UNC Health in Chapel Hill, North Carolina; Massachusetts General Hospital in Boston, MA; Ohio State University’s Wexner Medical Center in Columbus, OH, Nebraska Medicine in Omaha, NE; Baptist Health South Florida in Miami, Florida; Stanford Health Care in Stanford, CA, Mayo Clinic in Rochester, MN / Phoenix, AZ, and Memorial Healthcare System in Hollywood, FL.

“Emory Healthcare is honored to be recognized as one of the most trusted healthcare brands by the American Hospital Association and its collaborators on this project,” said Jonathan S. Lewin, MD, CEO of Emory Healthcare . “Improving the lives and giving hope to those we serve through exceptional clinical care is central to our work and is demonstrated every day by our caring and talented team of medical experts, clinicians and members of the care team. We thank them and our community for placing their trust in us.

The 10 Most Trusted Brands in Healthcare can be found in the fourth edition of a comprehensive report from AHA, SHSMD and Monigle titled “Humanizing Brand Experience”.

In the report’s section on Deepening Trust in Health Systems, consumers report that three strategies can help build trust. These strategies include: offering care / treatment options to patients, being transparent and clear with the information provided, listening and showing empathy. According to respondents, these strategies are essential for building trust between healthcare providers and patients / consumers.

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